Return Policies

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 *Note: Once any product has entered the water or has been used it is no longer eligible for exchange or return. Make sure that you are accurately measuring the cord length. Included the depth of your pond in the measurement. Warranty is Void: If the product is not maintained properly according to the Maintenance Recommendations supplied in the owner's manuals If the product is returned for repair without the power cord If the unit, control box, or power cord are altered in anyway form the original shipment. Cuts in the power cord and field splices are not covered under the warranty If product is used without supplied GFI protected circuit or the control panel (if provided) If product is damaged by unauthorized tampering If sacrificial zinc anode around propeller shaft shows significant deterioration Return Policy Items must be in new, unused condition and returned with all original packaging and accessories.  If the item has entered the water or been used, it cannot be returned.  This excludes warranty work.   A 13% restocking fee and shipping expenses will apply when returning or exchanging an item for another. When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you've had the item, and how the item was purchased. Most refunds are issued based on the payment method used at the time of purchase. 

All sales are final.  No returns accepted.